Assistance - Ability Adventures

Special needs travel assistance and support for all abilities and needs

Ability Adventures provides a range of special needs travel assistance, facilities and equipment to help make your holiday as comfortable and worry free as possible.

Assistance services range from agency trained travel companions and personal care support people to provide assistance with your daily health and wellbeing needs through to sign language interpreters and catering services for special dietary requirements throughout your journey.

Let us know what you require as part of your enquiry so we know what to include when we begin planning your holiday adventure. Enquire here

Guest with low vision being sighted guided while walking a coastal track

Disability hire equipment and personal mobility support

There is a selection of disability hire equipment for mobility and personal care assistance that can be hired on your behalf when you book your guided or self-drive tour with Ability Adventures. This alleviates the need to bring your own equipment, reducing the possibility of any damage to your personal property en route.

Personal mobility support can also be arranged, including wheelchair assistance, sighted guiding or other specific support that may be required for all or part of your journey.

We can also source different types of specialised vehicles, including hand-control vehicles, those with swing-out seats and vans with wheelchair hoists, tracks and tie-downs.

Contact Ability Adventures to arrange for disability hire equipment as part of your travel booking

Disability Accommodation options New Zealand wide

Our network of disability accommodation providers throughout New Zealand means that we can ensure your comfort at every stop when you travel with Ability Adventures.

Let us know your accessibility requirements and we will ensure each facility used meets your needs.

See our travel partners page for more information about disability accommodation, equipment hire and special needs travel assistance services.

Go to Partners page

Disabled access bathroom with roll in shower, pull down bench seat, hand rails by shower and toilet

What our guests are saying

I'm very glad I found you!!
I am very glad I found you, 😊, it has made these Group arrangements much less stressful having the expert at the other end

Claire, Tour Wholesaler, Australia/New Zealand, March 2023 (private self-drive group tour)

The planning, accommodation, and itinerary were superb!!
Thank you so so much for a really wonderful trip. The planning, accommodation, and itinerary were superb. I really appreciate the work you put into making everything work for me, and will definitely recommend you to others. Take care and heartfelt thanks

Bernadine, New Zealand, October 2022 (private guided tour)

Our guys had such a wonderful holiday!!
I absolutely loved looking through the photos! Thank you for being so easy to contact and supporting our guys to have such a wonderful holiday. You can see the joy in these photos! I would definitely recommend Ability Adventures to anyone looking for this kind of service.

Service Manager, Idea Services New Zealand, September 2022 (private guided group tour)

Thanks for going the extra mile!!
Thanks for going the extra mile at every stage! You delivered great support from beginning to end, and I would highly recommend Ability Adventures, unreservedly.

Niz - New Zealand, November 2021 (private self-guided tour)

We had an awesome time!!
Thank you so much. We had an awesome time and appreciate your fab organizational skills.

Sue - New Zealand, March 2021 (private guided tour)

Wonderful Self-drive Tour
We have just come back from a 21 day self-drive tour around New Zealand perfectly organized by Ability Adventures. We got married two months ago and being two wheelchair users we chose this tour operator to organize our honeymoon. We wanted to visit the country by ourselves and Marina organized for us a wonderful self-drive tour caring about every aspect: from renting a car with hand controls to booking wheelchair accessible accommodation and activities. All was fantastic

Alessandra - Italy, Dec 2019 (private self-drive tour)

Exceptional experience
Thank you for an amazing journey through New Zealand. You have outdone our expectations and we have enjoyed an exceptional experience.

Debra Kerper - Easy Access Travel, USA, 2019 (group tour)

Dream Holiday
"With my wife and I being dependent on electric wheelchairs for mobility we thought a dream holiday to NZ's South Island was impossible, or completely inaccessible for our family. We then enlisted Marina's support and she made it all happen - an amazing action-packed holiday for my family. From the moment we arrived at the airport we were in Marina's safe hands and we were able to completely relax without having to worry about a thing."

Kevin, Australia, Sept 2018 (private guided tour)

Thank you so much for a fabulous, fun, physical and exciting week.
"It exceeded our expectations. The organisation has been brilliant."

Sue Thoms, NZ, February 2018 (tailored tandem cycling adventure)

We had the most amazing time
"Your input has enabled us to have the most wonderful holiday. You certainly live up to your name of "Ability Adventures". Many, MANY thanks!"

M & M Gates, UK, February 2018 (tailored, accessible self-drive tour)

Five stars - Ability Adventures provided us with the holiday of a lifetime.
"Our 2.5 week tour surpassed our expectations and took our family on adventures we never thought were possible or achievable. We would recommend Ability Adventures to anyone wanting a fully inclusive holiday experience."

Silberstein Family, Sydney, Australia, Dec/Jan 2018 (guided, accessible, multi day tour)

Amazing time
"We can't thank you enough for the amazing time."

USA guests, Nov 2017 (guided, accessible, multi-day tour)

Highly recommend to anyone needing assistance. Making the impossible possible!
"We had an amazing experience with Marina and would highly recommend her to anyone needing assistance. Her background as an occupational therapist and her love of the outdoors are a winning combination!!!"

Barbara Starr, USA April 2017 (guided, accessible, multi-day tour)

Just great!
"Good choice of venues visited, great access and very interesting. Tour manager, Marina, was excellent as was tour guide Gary. Very friendly and helpful. We had a wonderful day."

Ros Wallace, Assist Travel, Nov 2016 (cruise ship excursion)

Thanks for your professionalism
"I really enjoyed working with you. Thank you for your professionalism and all your help."

Carol, Travel Agent, Germany, Nov 2016 (Self-drive tour)

Exceeded expectations
"I can't thank you enough for the tour you planned and executed for me. The trip exceeded my expectations."

Joy, South Australia, Jan 2016 (guided multi-day tour)

Thank you
"My clients where very happy with the journey! Thank you very much! "

Patricia, Travel Agent from Switzerland, Dec 2015 (self-drive tour)

Recommend Ability Adventures
"Kay loved her time in Queenstown and would recommend Ability Adventures to her friends"

Kay - Auckland, 2014 (Self-drive tour)

Truly remarkable holiday

It has been so delightful to experience the beauty of New Zealand with you. You made this a truly remarkable holiday for us. Thank you for all your hard work, attention to detail and careful driving 🙂

Scott, Mel and Eric - USA, February 2024 (private guided tour)