Will my disability be catered for?

At Ability Adventures we take each person's special needs into account and endeavour to accommodate anyone, whatever his or her disability might be. In planning your New Zealand vacation we encourage you to be clear with us about your abilities, and your limitations, so that we can best ensure that your requirements are met during your stay.

Are interpreters provided?

Yes, we will arrange for an interpreter if one is required.

Are there any age restrictions?

No, we welcome and cater for people of all ages.

Do I need to be accompanied by a support person, carer or companion?

At Ability Adventures we believe you are the best judge of your abilities and therefore that decision is up to you. For your own ease and comfort it is often preferable to bring your own support person, carer or companion. However, should you wish, we are able to provide this service at the standard going rate.

Is travel and medical insurance included?

No, you must organise this prior to the commencement of your tour. Ability Adventures strongly recommends that you purchase a comprehensive travel insurance policy at the time of making your booking. This should cover medical expenses, loss of baggage, cancellation fees, etc.

How much luggage can I bring?

On domestic Air New Zealand trips each passenger can bring one checked piece of up to 25kg and one cabin piece of up to 7kg. For further information about restrictions and conditions, see Air New Zealand's baggage information web page.

Am I able to hire any special equipment that I might need while in New Zealand?

Yes it is possible to hire a range of disability equipment. Let us know your requirments and we will advise availability and cost.

What forms of transport do you use?

Ability Adventures uses high quality vehicles appropriate to the size of the group. Wheelchair users may be required to transfer to a car seat in which case an appropriate hoist is available if required. Alternatively wheelchair accessible van transport is also available.